Reservation policy

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The Fold only accepts booking from persons over 18 years of age, and unfortunately we are not able to accommodate children under this age. Upfront payment is required upon booking.

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Cancellation policy

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Cancellations and amendments are permitted up to 14 days in advance (of the check in start time). Stays amended or cancelled 14 days or less before the arrival date, you will be charged the full amount of the whole stay. For stays cancelled a 14 days or more before the arrival date, you may amend the date or accept a credit note for the value of your stay. This is to be used within 12 months of the original stay date. If we are not able to host your stay you are entitled to a full refund, but you may choose to accept a credit note or a postponement. Please note that if you accept a credit note this cannot be refunded at a future date. We recommend taking out travel insurance to cover the event of a cancellation.